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Client Requirement Analysis / need identification & system study.
Identify Potential areas of outsourcing.
Present Proposed solution and budget to client.
Modify / Amend Proposed solution based on client.
Feedback
Finalize Project Execution model and SLA.
Initiate Pilot Project (if required).
Order Finalization.
Identify Resources.
Implementation and delivery as per SLA.
Ongoing project execution and improvement.
Centre is equipped with capacity of 50 seats.
Currently running a non voice campaign with SkyLark India Coimbatore (30 seats).
Existing non voice Campaign comprised of a server (2003) connected to 27clients.
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